07/05/2012 Good food ,but i recommended to get the food to Go !Mohan, ordered 42 times
06/16/2012 So - let us assume that you're in the mood for an experiential history lesson - you'd like a taste of life back in the days when how a business treated you depended upon how much melatonin was in your skin. Humor me some more and lets say you'd also like to experience stale food, assorted floaties in your water, dried food from previous meals on "fresh" plates. Yes? Well then Arya Bhavan is your place.
Still with me? Then here is my experience:
We walked in here on a Saturday evening. There were 2 tables occupied - we were the third party. While being ignored by Kirti (who really has no business being in the hospitality business), we found the old busboy (whose service was quite good by the way) and found ourselves a table.
The dinner buffet was cold to luke-warm. The avacado had gone black along carrots and turmeric. Actually the carrots were shriveled as well.
The first couple of dinner plates where damn and smudgy - one even had some food leftover from previous meals. The small steel bowls were quite dirty - wet and with some dried food sticking to a few of them.
We really should have walked out then but then everybody makes mistakes - so after wiping these we collected our food and waited at the table.... for the next 10 minutes watching Kirti joked around with some visitors. Finally we waved to her only to hear her shout from across the hall that the naan was coming. Apparently after another 5 minutes we asked the busboy who went and got the naan.
Now I can understand something like this happening in a place bustling with customers - not in a place where just 2 tables were occupied (1 party had left by now)
As the evening progressed Kirti made it abundantly clear by her behavior that she wasn't interested in our business at all. Only the busboy (and at one point in time even the cook in the hairnet) came over to take service us) - but Kirti was too busy only to serve the other table - chatting them up, asking about the food, and the usual service you'd expect in any restaurant worth its salt. When we called her, she brusquely said, be back in a minute and then about 5 minutes later she sent out the cook to find out what we wanted.
The last straw came when we asked for water and the jar came with unknown stuff floating around. That is when we got up, paid the bill. That was the only time Kirti bothered to treat us as paying customers and said Thanks. To which I replied - "No thanks needed, we aren't coming back again"
Now a business owner who truly cares about customers would have bothered to find out why? Oh not Ms Kirti. She likes to service only a certain category of people. Her reply - "that's your choice".
Very true - and I've made the choice to publish this review on yelp as well as on other blogs where your business is mentioned. I've also made the choice to file a complaint about your business with the Chicago Health department.
Well Kirti, if you're reading this, you know exactly what I mean and I hope that you get treated better in a restaurant than the way you treated us.SN, ordered 1 times
05/11/2012 Delivery un-reliable. Called Arya Bhavan (AB) directly after 1 hour of placing the order and was told that delivery driver had just left with food. When asked how long it would take, AB said that they do not know. Called again another hour later - no food yet - and got VM. Call returned afer 15 minutes (Total time from order 2 hours and 15 minutes). Excuse - driver has a flat. These people are digusting cheats. Do not order from here. The are unreliable, rude, and callous.Mohit, ordered 2 times
02/25/2012 This place has fast delivery every time i order them. Also a great buffet for the time i have dined in. The food is always served fresh and hot, everything taste extremely healthy. The customer service is great as well as the owner. she always takes really good care of us, as im sure as her other customers.jessica, ordered 1 times
09/02/2010 Arya Bhavan consistently takes over an hour and a half to deliver my food. I'm at the far edge of their delivery zone, but that's still within half an hour of their restaurant in heavy traffic, less if it's a weeknight, which it usually is. Both times I've ordered from them I've had to call, and this past time, they informed me that it had just been sent out a few minutes ago. That was an hour and 15 minutes after I'd placed my order. Really?
Last time I ordered, they sent me some incorrect items, ruining my meal since I hate the particular item they mistakenly sent. They have a habit, from what I can tell, of sending you things they think you might like if they're out of something else without asking you first. The first time I ordered they were out of the dessert I ordered so they sent something else - something completely different in terms of taste, texture, temperature, etc. - to replace it. It doesn't occur to them to ask what your preferred replacement item would be. They just send whatever.
This time all of the food was really quite bad. My girlfriend's palak paneer was stringy and flavorless, I didn't even get my entree, our bathura was stale, food had spilled and soaked the delivery bag. It just sucked. I'm going to write the owners about it because if I have to spend a minimum of $55 to get delivery to my part of town, the food should be worth it.Jessica, ordered 3 times
-out of 5
-out of 5
This Score is Based on Ratings.
OBSESSED with Arya Bhavan!
I went one Friday night for the dinner buffet (only $11!) and was blown away. The reason I had always wanted to come here is...